Space on Hold
Help
Quick answers for running your desk. Search looks at each article's title and the line under it.
Getting set up
First-time setup
Signing up, then the seven steps on your desk.
Plans and billing
The three plans, the trial, and a view-only account.
The public page and a custom domain
The public page and a hostname you already own.
When card payments are off
Why the card button is off, and what to do about it.
Terms
The terms dated November 4, 2026 are in effect. We post and email any later change at least 14 days before it takes effect.
Bookings
How a guest books
What guests see, step by step. No account needed.
Approving or declining a request
Bookings are automatic by default, or you can have a space wait for you.
How long a request holds
12, 24, 48 or 72 hours, with 48 as the default. Guests can send an expired request again.
Packages and more than one space
A package books several spaces for one visit.
Deposits and balances
Where card payments go, and how you record the rest of the price.
Refunds and cancellations
How a guest cancels, and what a card refund does.
Guests and messages
Reminder timing
When each space sends the visit reminder and the balance-due email.
Door codes and access notes
Codes and access notes stay off the public page.
Required files and house rules
Certificates, signed house rules, and when files are deleted.
People, tags, and do not rent
Regular, VIP, and Do not rent. An optional address stays on your desk.
Google Calendar
Send your bookings out, or paste in a calendar address to keep those hours busy.
Have a question?
Use the contact form, or email info@spaceonhold.com.
One space $59/mo · A few spaces $99/mo · The property $149/mo. 0% commission. 15% off with yearly billing. 30-day free trial, no card needed.
Founder offer: 35% off monthly billing for as long as you stay subscribed. 50 spots, claimed at your first monthly payment, open until Dec 15, 2026, or until all 50 are taken. Not available on yearly billing. See offer details
The page
Send people a page they can book on.
Start the 30-day trial, put in your hours and your rates, and send them the page. Use the address you picked, or a domain you already own.